Return & Refund Policy

Thank you for utilizing Abaco My Way. This Return & Refund Policy applies to the digital services, business listing packages, and promotional subscriptions offered on our directory platform (abacomyway.com).

1. Digital Nature of Services

Abaco My Way is a digital directory. We provide online exposure, listing space, and digital promotional tools for local businesses. Because our products are digital services rather than physical goods, standard return policies for physical items do not apply.

2. Subscription Cancellations & Refunds

We offer various digital listing packages and featured placements. Our refund and cancellation terms are structured as follows:

Cancellations: Business owners can cancel their paid recurring subscriptions at any time via their account dashboard. Canceling a subscription simply prevents future automatic billing.
Active Billing Cycles: Once a payment is processed and a paid listing or featured badge goes live, the fees for that specific active billing cycle are strictly non-refundable. Your listing will remain active until the end of the paid period.
Downgrading Plans: If you choose to downgrade from a paid plan to a free plan, the downgrade will take effect at the end of your current paid billing cycle. No prorated refunds are provided for mid-cycle downgrades.

3. Exceptional Circumstances

We stand behind the technical integrity of our platform. If a systemic technical glitch results in duplicate charges or an incorrect billing amount, full refunds for the erroneous transaction will be issued promptly upon verification. Please report any such errors to our support team within 7 business days of the charge.

4. Modification or Rejection of Listings

Abaco My Way reserves the right to reject or remove any business listing that violates our Terms & Conditions or community guidelines. In the rare event that a paid listing is removed by our administration for severe policy violations, no refunds will be issued for the remaining time on the subscription.

Contact Billing Support

If you have any questions or require assistance regarding our billing or refund terms, please reach out to us.

Billing & Support: support@abacomyway.com
General Inquiries: info@abacomyway.com
Location: Abaco Islands, The Bahamas